Note : Due to adverse conditions Countrywide, Some deliveries and fulfillment of orders may be delayed. Inconvenience regretted.

Return Policy

You may return if applicable within 3 days. On expiry of 3 days from delivery, we do not offer a refund or an exchange.

To be eligible for a return, your item must be unused and in the same condition that it was delivered in, in the original packaging.

To complete your return/refund, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges and Returns
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@knotsncrafts.com and send your item to: 80 II, Street No 9, Khayaban e Seher, Dha Phase 6, Karachi, Pakistan Defence Officers, Housing Authority , Karachi-Pakistan.

Shipping
Return your product:

You will be responsible for paying for shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, if not paid at buyer’s end.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs. 7500, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.